Delivery Information
When making your purchases select the required delivery option at the time of ordering. All orders are sent at the minimum of 1st Class Royal Mail Delivery, should you require trackable delivery please select a Recorded option. Courier delivery options are available for bulk items. All shipments are discreetly packaged for home users. Business customers requiring discreet packaging should note this at the time of ordering. Stock orders received by 2pm are guaranteed next day delivery.

About Us Drug Test Pro Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Drug Test Pro Ltd
Unit 5
Craven Street North
Hull
HU9 2AP
Phone: 0845 0569609
Fax: 01482 217647
Email: sales@drugtestpro.co.uk

Registered Company Number 05874274

VAT No: 878 1006 16
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling When making your pruchases select the required delivery option at the time of ordering.

All orders require a signature on delivery and are sent at the minimum of 1st Class Royal Mail Recorded Delivery, courier delivery options are available for bulk items. All shipments are discreetly packaged for home users. Business customers requiring discreet packaging should note this at the time of ordering.

Stock orders received by 2pm are guaranteed next day delivery.
Delivery Schedule We deliver your order right away. We will normally send your order to you in 2 business days .
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0845 0569609 or fax us on 01482 217647 or write to us at Drug Test Pro Ltd. Unit 5. Craven Street North. Hull. HU9 2AP.
Privacy Policy drug Test pro Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Remittance Terms All invoice with order options available to account customers require a 30 day settlement on reciept of an official VAT invoice by post.